CSA Grower/Manager
DUTY/TASK LIST
Duty Area B: Provide Customer Service & Public Relations
- Provide customer service training to employees
- Respond to customer concerns (e.g., email, phone calls)
- Conduct pre- and post-season surveys
- Conduct site tours
- Develop automated messages to customers (e.g., One Call, Twitter
- Develop customer satisfaction policy
- Sell CSA shares